This is the third in a series of quickstart guides to help you get the most out of your Captua account. This guide covers setting up new users on the system and configuring role access. Captua administrators can quickly and easily setting up new users in just a few clicks. Here's how... Adding a New...

Read full article »

This is the second in a series of quickstart guides to help you get the most out of your Captua account. This guide covers setting up a survey, question design and configuring survey options. Captua Survey makes it easy to capture attitudes and opinions - whether you're performing market research on...

Read full article »

Grow Live is pleased to announce the pending release of a new location tracking add-on for Captua Mobile . Currently in beta trials by selected existing customers, this new service allows administrators to have an ‘at a glance’ view of staff whereabouts at any time. This add-on can help businesses...

Read full article »

Grow Live Limited is pleased to announce the immediate availability of Captua Mobile 2009.007. The seventh update to the product in 2009 delivers significant back end benefits including a more robust synchronisation system, improved visibility of background tasks and a several new features and bug fixes...

Read full article »

This is the first in a series of quickstart guides to help you get the most out of your Captua account. This guide tackles customising the environment, setting up accounts and importing data for brand new users. Getting started with Captua couldn't be simpler. Our customer portal leverages a clean, intuitive...

Read full article »

At Captua, we’re constantly trying to help our customers be more productive with the tools they already use, so we’ve just launched a brand new feature; 5GB of online storage via your own Captua Web Drive. The new feature allows customers to upload files of any size or type and access them...

Read full article »

Recent statistics released by the UK Customer Satisfaction Index indicate that the global economic downturn could have benefits for consumers in the form of better service from businesses of all sizes. The report shows a direct coloration between brand loyalty and customer retention. For this reason...

Read full article »

Deploying customer service solutions used to be a costly and time consuming exercise. With extended ticketing features now available in Captua CRM , companies can listen to what users have to say and keep them involved in the support conversation directly from the familiar CRM interface. Letting your...

Read full article »

Grow Live's Glasgow office will be closed until further notice due to flooding. Impact: Limited telephone support will be available on 0333 9009090 only. IT services are unaffected Contingency measures are in place and we hope to restore normal business operations as quickly as possible. Update: Our...

Read full article »

We are currently looking for an experienced .NET Application Developer to manage and work on projects for a major client. For full details of the vacancy, visit the Careers section.

Read full article »

The polar ice caps are melting fast and the Ayrshire coast may soon be history. There is a down side to this as well, so I thought it would be useful to show you 6 ways you can use Captua to avoid such terrible consequences. Don’t leave your Captua Mobile on charge Apparently 70,000 households...

Read full article »

The Grow offices will be closed from 2pm on Friday 1st May due to the Bank Holiday weekend and will re-open on at 9am on Tuesday 5th May. We wish our clients an enjoyable long weekend - here's hoping the sun comes out!

Read full article »

You can now design and send targeted SMS campaigns using your Captua CRM account. The system is robust and easy to use, enabling you to leverage the power of high volume SMS from within the familiar Captua environment. Additional features include scheduling, contact groups and delivery options as well...

Read full article »

The following is a step-by-step guide to importing a CSV (comma separated value) file into a blank worksheet using Microsoft Excel 2007. 1. Create a new workbook (Ctrl + N) 2. Click the Data tab on the ribbon and select 'From Text' under 'Get External Data'. 3. Select 'delimited' if your data is separated...

Read full article »

Captua now plugs into Twitter! So what can you do with this feature? Post your Captua Surveys to Twitter with one click Post notifications of recently completed visits from your Captua Mobile In addition to sending SMS messages to groups using Captua Campaign, you'll also have the option to post notifications...

Read full article »

At Captua, we never stand still. We are always looking for ways to extend our capabilities, enhance user experience and ensure your surveys get the best response rates. Now users now have more control over survey address , and can apply actions to question responses. Question Response Actions Question...

Read full article »

A common request from Captua customers is to be able to e-mail a survey after a support ticket is closed. If you have both Captua® CRM and Captua® Survey installed on your environment, you can do this with ease. What's more, you can customise the body of your e-mail depending on the account the...

Read full article »

You can now make your company's logo visible at the top of your survey without having to access the designer. Captua Survey Basic users, have you been looking for a reason to upgrade? This may be it, only paid users can take advantage of this feature. Here's a screenshot of the survey style landing screen...

Read full article »

The Grow Live office will be closed for the Easter weekend between the 9th and 14th of April. Reduced Captua e-mail support will be available on Monday, 13th April Regular business hours will resume at 9am on Tusday, April 14th, 2009. To those celebrating, we wish all of our customers and resellers a...

Read full article »

You can quickly and easily make sense of your "free type" answers on all Captua applications using response clouds. Response Clouds A response cloud (or weighted list in visual design) is a visual depiction of content submitted to Captua via Surveys, Data Capture Activities or Polls. Contact...

Read full article »

I just read an interesting article that confirms a lot of the things we have been discussing over the past 12 months. The time is now right for Captua, and our product portfolio of Captua Survey , Captua CRM , Captua Mobile and Captua Vote , to become mainstream. "The real money in open source is...

Read full article »

At Captua, we're always looking for new ways to help you use our products more effectively. We consider all areas of the process, including creation and collection, as well as reporting the results. Our solutions are all designed to help you get answers when, where, and how you want. We listened to our...

Read full article »

I'd like to introduce the all new Captua Survey , a leading system for creating professional web based surveys and forms. With Captua you can create online surveys and forms for customers, students, members, employees or anyone with information you need. Creating Surveys It's easy to get start on Captua...

Read full article »

With the launch of our campaign zone pending, we've been making a few changes to our messaging infrastructure. You can now customise the design of all e-mails originating from your Captua CRM account. This is great news for customers who want to send notifications, ticket updates, survey invitations...

Read full article »

We have a lot in common with computing technologies, most notably that we'll both end up "shutting down" at some point. Even the best technologies, trends and frameworks come and go. A good example of this is the transformation of centralised computing in the form of mainframes to the distributed...

Read full article »